Returns & Exchanges
At NammaKids, we want your little ones to love their new outfits, which is why we offer a hassle-free 15-day return and exchange policy for all unworn items with original tags. Whether it is a sizing issue or a change of heart, we are here to ensure your shopping experience remains delightful.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Quality Check Preparation
Ensure the clothing is unwashed, unworn, and tucked safely into its original packaging with all brand tags still attached.
- 3.Package Pickup
Our courier partner will arrive at your doorstep within 48 hours to collect the package; please ensure you receive a pickup confirmation receipt.
- 4.Refund Processing
Once our warehouse team verifies the item quality, your refund will be credited to your original payment method or store wallet within 5-7 business days.